Smart reminders, on your firm's cadence
The agent learns your firm's tone and timing — when to nudge, when to escalate, when to hold off. SMS, WhatsApp, email — sent the way your team would send them.
Binyan deploys an AI workforce inside your firm — agents trained on your processes, your tone, and your firm's knowledge. The operational work that used to live in your team's heads and on their phones now runs in the background, 24/7. Whatever your firm needs to hand off next, we build the agent for it.
Each agent handles a different part of the operational work — chasing payers, dispatching maintenance, supporting residents. New agents get built around whatever your firm needs to hand off next.
The agent learns your firm's tone and timing — when to nudge, when to escalate, when to hold off. SMS, WhatsApp, email — sent the way your team would send them.
If reminders go unanswered, the agent calls. Confirms the balance, takes the payment over the phone, or schedules one. Logs everything. Texts the resident a confirmation.
When the friendly route is exhausted, the agent generates a formal warning letter under your firm's letterhead — ready for review and signature. Lawsuit-ready, not lawsuit-needed.
The agent parses what residents write — short messages, vague descriptions, multiple languages — and tags the right category, urgency, and building.
Picks the right supplier from your network, calls them directly when needed, books the visit, and tracks SLA against the priority of the issue.
Confirms the fix with the resident, requests a photo, marks the ticket resolved, and updates the audit trail. Your team only steps in when something genuinely needs them.
No new app for residents to install. The agent picks up where your team's WhatsApp account stops — same number, same name, same flow.
Building rules, payment policies, AGM dates, contractor lists, escalation protocols — whatever your firm knows, the agent knows. Updated whenever you update.
Nuance, complaints, anything sensitive — instantly routed to the right person on your team with full context. Never hands off when it shouldn't.
Inbound calls answered in your residents' language. Calm. Competent. Available when your team can't be — without the on-call rotation eating their evenings.
The agent reasons about urgency, opens the right ticket, escalates emergencies on the spot, and reschedules the rest for business hours.
Every call ends with a one-paragraph summary, the recording, and the ticket link sent to the right person. Read in 30 seconds. Act in two.
Every PM company runs differently. We build agents that match your processes, your tone, your contractor network, and your firm's policies — not a generic playbook.
Procurement, AGM logistics, contractor onboarding, after-sales follow-ups, board reporting — if your firm has work worth handing off, we build the agent.
Every agent speaks your residents' languages. Add a market, add a language. No retraining, no extra retooling on your side.
If your current toolkit looks like the left column, the right column is what your week starts looking like the day after migration.
The number-one reason firms don't switch is that moving 30 buildings of Excel feels impossible. So we move them for you — every owner, every balance, every recurring fee. And we keep training your team until they're confident, not until the contract says we can stop.
The agents don't run on prompts. They run on a real operational platform — your books, your residents, your contractor network, your firm's knowledge.
Owners pay their building fees in two taps from the app. Saved cards, recurring fees, partial payments — all reconciled per building. The headache of collection, solved.
Push notifications go out automatically — 7 days before, 1 day before, on the due date, and after. You stop chasing.
Every ticket, every status change, every comment — timestamped, attributed, and visible to residents and committees.
Each building is its own legal entity, its own books, its own committee. Never mixed. Never confused. Never a legal headache.
Free 30-minute walkthrough. We'll show you the agents running on a live PM portfolio. If it's not for you, no follow-up.
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